Per a link from Evan:
Managing Incoming E-mail: What Every User Needs to Know. I’ll let you know if it’s any good.
Well I had hoped to read it today anyway but between yet another failed hard drive and a request to create an Access DB for survey results, I find myself suddenly swamped. Amazing how that happens!
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From a Register article: “Symantec has turned off this auto-responder feature by default for the last two years but systems admins insist on turning it back on, according to Chris Miller, a Symantec mail security product manager.” Well I guess I can quit blaming Symantec for all those “virus bounce” messages and start blaming email…
Scoble’s got a link and some of his own comments on Orkut. I pretty much agree, I didn’t find myself going over there much after the first few days. There simply wasn’t enough to hold my interest, even in the communities, which is maybe the best part of Orkut. The problem there is that those…
It’s easy to lose sight sometimes of how “magical” what we do in tech support can appear to the people we support. Over the last couple of days I’ve had the opportunity to work on a couple of problems for our users that, well let’s just say that the solutions to these problems won’t come…
Was interesting. Mostly just marketing hype BS, but some interesting demo’s of stuff that you can do with Server 2003 and Visual Studio .Net. The most exciting thing for me, and I’m sure all other people who do help desk work is the “Shadow Copy” feature that lets you revert back to a previous version…