Odds and Ends

I was amused by the back and forth between Robert Scoble and Kevin Devin this weekend. If you follow through the comments there, and the original post at Scoble’s you’ll see that he didn’t really mean to call all IT workers f***ers, just the one’s who implemented policy, and the IT folks at Microsoft were smart enough to know that’s who he meant.

Well, Robert, when my users call the helpdesk angry because of a policy, or because of a failure of technology, and begin to berate me over it, I understand that it’s not personal and it’s not about me at all and don’t get angry over it. On the other hand, that’s not an appropriate way to treat people. It’s rude, it’s unprofessional, and I take a dim view of people who feel the need to resort to it.  

For the record, our firm blocks Skype, Instant Messaging, Web-based email and has policies against blogging and posting to message boards. When there’s a business purpose for any of those things to take place, our IT staff is more than happy to help you find the workarounds. (If you’re a law blogger, we’ll relax the no-blogging policy for example) If it’s not related to doing your job, we won’t help you at all, and if you decide to try anyway and break something, don’t expect any sympathy from us, or for us not to lock you down even further.

In other news:

I’ve been using Google Analytics for a few weeks now and one trend I’ve definitely noticed, is that most of the actual page views come from Google searches. There aren’t that many people who actually come to the page on a regular basis, but there are a large number of people using RSS readers to follow along. That’s not at all surprising for a tech blog. My other blog has seen a growing audience and has reached the point where it gets more page views than this site does, something I never thought would happen, but it makes sense given the less technical nature of that audience and the relative unlikelihood of their using feed readers. That also explains why the number of comments has dropped off here, since you have to visit the page to comment. Maybe someday Blogger will figure out a way to get the comments included in a site’s RSS feed. That really is my only complaint about having the full feed available, they don’t comment as often. It’s a small price to pay, however. Maybe if I had ads on the page I would feel differently about having a full-text feed. It would be a consideration, that’s for sure.

Of course, given the rapid growth of views on specific photos at Flickr this weekend, maybe I just need to post more cheerleader pictures. Nothing gets the click-through’s, it seems, like this kind of thumbnail:

The OSU cheerleaders at the Game Day site

I think we all know what that says about web-surfers…

Similar Posts

  • Integrity, the core of IT

    Saw this post over at Day in the Life of an Information Security Investigator about integrity. It, obviously, focuses on working the security/consulting side of things, but I think it’s an important part of any good IT professional’s career. To most people within our organization, our word is all they get to hear about technical…

  • How long is too long?

    Interesting questions come to my mind as I read an email from a coworker about adding some stuff to email signatures as a way to promote an upcoming event. How many people actually read past the name field of a sig file? If you do, at what point does it become too long and you…

  • |

    Google’s Goggles Feature inspires e-discovery idea

    This is brilliant, not that we’d expect anything less from Craig Ball. How much easier would it be if every email was tagged, classified, and stored accordingly? What if no one from an organization could send an email without classifying it first? We already do things like force them to wipe metadata from attachments before…

  • 30 Day Report Card

    It’s getting close to the end of my 30 day period to claim my money back from Ready Hosting. I’ve spent 30 days checking out everything they offer, how they’ve dealt with questions I had, how the site has held up, how the email servers have held up, etc. So how are they doing? Well…

  • What’s going on

    I’ve been quiet this week about work on the intranet site, because I haven’t been working on it, really. I got it to a nice, stable place last week, and this week I’ve been writing documentation, trying to get a good written overview of what the site is about, what each module does, how to…

  • SP2 to the test

    Today should be the first time since I’ve updated the handful of XP machines in the office that automatic updates will come into play with Microsoft’s monthly security bulletins coming late yesterday. They’re set to notify the end user that new updates are avaialble. That setting was a guess at what would work best, if…

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

To respond on your own website, enter the URL of your response which should contain a link to this post's permalink URL. Your response will then appear (possibly after moderation) on this page. Want to update or remove your response? Update or delete your post and re-enter your post's URL again. (Find out more about Webmentions.)