False Proxies

Seth Godin coined this term last week, describing situations where we crete a proxy measure for success, because the true goal is more difficult to measure. It struck a cord with me, because it seemed very, very similar to things I’ve said previously about working in tech support. Namely, that if you measure “success” as…

This Week’s Links (weekly)

Changing the Conversation in eDiscovery tags: LitSupport MM LinkedIn Endorsements Changes Everything. Here’s Why tags: MM socnetpres Why is Legal Hold Still a Mystery? tags: LitSupport MM Social Media and eDiscovery – 8 Lessons Learned So Far tags: LitSupport MM eDiscovery Daily Blog: ARMA/Forrester Survey: Only One in Eight Records Managers Trusts Their ESI tags:…

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Could Facebook Be Adding Features to Help Pages

I have written recently about the drastic drop in reach of Facebook pages as they are continually tweaking the algorithm that determines what shows up in users timeline. It seems like they may be making some changes, creating a Page Feed and allowing users to get notifications from pages. As much as I appreciate Facebook…

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Prepping for the End of Feedburner

It’s not quite dead yet, but it certainly is on the deathwatch. Given that fact, while I’m not quite pulling the plug on using Feedburner for the RSS feed from this site, or the email subscription to the site, I have switched the sidebar on the blog to use the original WordPress RSS feeds and…