Linked – In the rapidly shifting world of work, many employees are unclear what’s expected of them

The quote below, in my opinion, is blaming the wrong thing. Yes, COVID changed the way we work, but the lack of communication from above at organizations has been going on much longer.

More workers have reported feeling disconnected from their organization’s purpose and unclear on how to meet expectations since the coronavirus pandemic changed the way we work.

The super-charged rate of change is here, and that had nothing to do with COVID. It dramatically impacts what we see here because, as all of that changes with such frequency, many organizations lack strategic thinking and communication around that change. That leaves employees facing change in how they work and, in many cases, with a job that no longer fits the description of what they were hired to do, with no clear communication as to why.

I know this firsthand. My role changed twice at my previous company after I was hired to do eDiscovery work, which was no longer done by our team. I understood the changes because there was enough communication about them, we needed to shift focus to working with Microsoft technology, but it wasn’t my choice.

Even now, less than two years into my current role, I’m working on projects that we never anticipated we would be doing so quickly. But here we are, and I’m again doing work that I understand, but I can easily see how, with less communication, I’d be left to wonder about it.

The fact is that most of our organizations fail to communicate change and explain their expectations for employees, especially when they are remote. We don’t prioritize this, and then we wonder why people aren’t meeting the uncommunicated expectations and report being disengaged at work.

I think the answers are apparent.

There are none so blind as those who will not see.  

https://apnews.com/article/workplace-pandemic-changes-disengagement-c0a01dc68e1f2cb818de6ff3edc06bf3

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