I take it back

Long time readers may remember this post, when I requested Law-firm IT folks take some time and train their users not to send links to documents from their document management system when sending them outside their firm. Now that I am one of those folks, I’d just like to say, I’m sorry. I take it back. Despite our very best efforts to train our folks, we’re helpless to put an end to this.

It reminds me of that old saying, if you’re talking and no one is listening, you’re not really communicating. If you’re holding training classes, and these folks either aren’t showing up, or aren’t paying attention, you’re not really training them. So what are you to do?

Tags: Training


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  1. Can you set up a filter on the outgoing mail server to see when a link looks like it belongs to the document management system? Then you can automatically reply to the sender, “You bozo!”

    Of course, I’m assuming you don’t like your job. 🙂

  2. That wouldn’t be my call, but it actually wouldn’t be a bad idea. We’d have to change the message to something more diplomatic, obviously. 🙂

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