One of the bigger adjustments from working tech support to working Litigation Support is the focus. When you’re doing help desk stuff, the focus is on finding a solution, and getting folks back to work. When you’re doing Litigation Support, especially when it’s involves case work, it is all about following the process, and ignoring…
I’ve mentioned before how much I enjoy using OneNote on my home machine and laptop. It’s a great tool for keeping track of all kinds of information in one place. Unfortunately, the one place I’ve really seen a need for this lately, is at work, where OneNote is not available to me. So a couple…
I’m beginning to understand why so many people in work in litigation support sing the praises of IrFanView every chance they get. I had always considered the program as an image viewer with some other tools, but I didn’t realize just what awesome batch processing features it has. Today I was using the batch rename…
I first saw this Washington Post story on Inter Alia today and made a note to myself to look at it further. After all, one of the most basic things you have to know in dealing with evidence is how to correctly redact it, including how to redact not just the image file, but also the…
After almost 10 years in IT, I should know this. But I was provided another example of it this week. We have been using Trial Director version 4.5 for awhile now. It’s a nice package, it helps collect all your documents and present them electronically at trial, it integrates nicely with Summation so you can…
I had the opportunity today to try and help someone use CT Summation over the phone. Even though I’ve been using the program pretty extensively for a couple of weeks, it wasn’t until today that I made the connection to Office 2007. You see, in Summation, your toolbars, and menus change based on what part…