On the latest In the Trenches, Kevin was talking about using checklists, especially when working on a number of machines at once. This weekend was a perfect example of another good reason to have checklists. We were rolling out software upgrades by rolling out a new desktop image to about 120 desktops. This, unfortunately, required…
I’ve been busy the past couple of days. I even spent more than 10 hours at work today, as part of a huge software version rollout, working alongside the rest of the IS staff. But, I have noticed a couple of things in my feed reader, and if you’ve been paying attention to the link…
Remember that big honking new machine I have at work? Well we needed to find something to copy 14GB of data to DVD today, and I noticed that the Roxio Creator Plus -Dell Edition that came with it actually had an option to do disc spanning, so I clicked it. Then I went and added…
I was doing a video capture through the firewire port of my new work machine this morning when I remembered that I hadn’t blog about it yet. Given all the resource-demanding work I’ll be doing, stuff like video capture/editing, drive imaging, etc., I really needed a beefed-up machine for it. So we spec’d out a…
I was reminded of this when I got back from vacation. Since I wasn’t going to be working at the help desk, they removed me from the “Helpdesk” Exchange distribution list Monday morning. Unfortunately, we used that group as a member of every other list I was supposed to be on so I didn’t get…
I got an email notice from my bank today that said starting such and such a date they were implementing a new security feature for on-line banking. On that day if I want to do some on-line banking, I’ll have to enter my password on two consecutive screens to login. Now, I’ll admit I don’t…