• A few improvements

    I’ve been busy the past couple of days. I even spent more than 10 hours at work today, as part of a huge software version rollout, working alongside the rest of the IS staff. But, I have noticed a couple of things in my feed reader, and if you’ve been paying attention to the link…

  • Classic Mistake

    Kevin Devin posted something today about his workplace, wondering if the snake of Corporate IT was eating it’s own tail. When I read his story, one part jumped out at me immediately. Here was a classic example of tech support folks not having the authority, or tools, to correct a problem for a user. If…

  • Hard work

    Yesterday was the Centennial Celebration for the Main Library downtown here in Columbus. It was a free, community event partially sponsored by the Friends of the Library. Since we needed some stuff to talk about on the website, I volunteered to spend the day taking photos. (I had volunteered to do that well before I…