On the latest In the Trenches, Kevin was talking about using checklists, especially when working on a number of machines at once. This weekend was a perfect example of another good reason to have checklists. We were rolling out software upgrades by rolling out a new desktop image to about 120 desktops. This, unfortunately, required…
I’m somewhat blown away by the kind things Tim Fehlman had to say about Friends in Tech. We were featured on the Daily Cup of Tech site as the Tech Blog of the Week today, and all humility aside, it’s great to be associated with such a great group of techs, and people. Thanks Tim!…
I’ve been busy the past couple of days. I even spent more than 10 hours at work today, as part of a huge software version rollout, working alongside the rest of the IS staff. But, I have noticed a couple of things in my feed reader, and if you’ve been paying attention to the link…
Our firm has, apparently, decided that the two of us who are now involved in litigation support should also be certified in computer forensics, so that we can do that for our clients, and be able to defend our practices in court, without having to go to the expense of hiring a forensics expert from…
Kevin Devin posted something today about his workplace, wondering if the snake of Corporate IT was eating it’s own tail. When I read his story, one part jumped out at me immediately. Here was a classic example of tech support folks not having the authority, or tools, to correct a problem for a user. If…
Remember that big honking new machine I have at work? Well we needed to find something to copy 14GB of data to DVD today, and I noticed that the Roxio Creator Plus -Dell Edition that came with it actually had an option to do disc spanning, so I clicked it. Then I went and added…