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Linked – Sure, You’ve Got an AI Policy, But Is Everyone Following It?
You can say that users aren’t allowed to use AI without approval, but as the link above points out, they’re going to anyway. And why wouldn’t they? Most of them are stressed and overworked, and you’re telling them not to use a tool that could cut some of the time spent completing assigned tasks.
Good luck with that.
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Linked – Law Firms Start Training Summer Associates on Using Generative AI
I’ve been saying this to anyone who will listen to me rant about it. Your IT or Training and Development teams can only go so far when it comes to training for AI. We can do some training around prompting, show them where to click to enter a prompt, and even show them how to integrate the AI responses into their work.
What we can’t do is help them judge the results and iterate their prompts based on the results. That requires expertise in your practice area. That can only come from other lawyers. It’s also the much larger learning curve for working with AI.
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Employees Are Using AI Tools To Learn and to Help with Burnout
If you were burned out, overworked, and struggling to keep up with the demands of the job, and a tool promised to save you 30 minutes or more to get your work done, you’d figure out how to use it, too.
Of course, most of them are trying to use these tools without training and instruction from the company, so this is risky. One, because you have no idea what they are doing and what results they’re getting. Two, they might become even more burned out trying to teach themselves before they get to the part where it helps them save time.
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Linked – M365 Conference 2024 Session Schedule Disappoints Me
Microsoft executives will be judged based on those products and their success. Entra ID and Exchange aren’t going to impact that judgment one way or the other. They are core to the success of IT departments, but they’re boring, old, “keep the lights on” kind of tech. They aren’t getting Microsoft the growth that stockholders demand in 2024. They need new products to do that, which they will focus on. I can’t blame them for that. It’s the world technology companies live in now, for better or worse.
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Before Rolling Out AI – Check your Data
Rolling out an AI model might turn into much more of an Information Governance exercise than you’ve bargained for. Maybe that’s a good thing, though. Maybe it’s time to get rid of all that junk, not just because of the junk itself but because it’ll make your AI rollout more successful.
