This is really the thing. We all know that our devices are with us all the time, and we all know that everyone else knows. So when the notification pops up, there’s an instantaneous thought process that we all go through.
And no, it’s not is this important or can it wait? The actual thought process is “they know I see this and are probably expecting a response”
However the article below also points out that much of the time, that’s isn’t true. Someone was just reaching out and there is no hurry or even an expectation of immediate response but we don’t know that. So, we either drop everything to reply or we apologize for any delay in replying.
Which makes no sense.
I’ve been involved in direct work with clients in half-day training, or multi-hours long workshops and replied to an email afterwards with an “I’m sorry, I was tied up” opening.
Yes, I’m apologizing for doing my job and paying attention to it.
How dumb is that?