It’s Called Managing, You Should Try It Sometime!

posted in: Career, LawFirms, SocialNetworking, Tech 0 |
Reading Time: 3 minutes

I know I said that I loved the entire post I pointed you to earlier from Stop Blocking, but there’s one line that really resonates outside of this particular issue. Who died and put CIOs in charge of worker productivity … Read More

Fourth Rule of Knowledge Workers – Blocking is Somewhat Pointless

posted in: Blogging, Career, SocialNetworking 0 |
Reading Time: 4 minutes

It’s been a little while since I wrote anything in this series, Part 3 was way back on June 21st, which just goes to show how time can really get away fro you! So, here’s the next topic for discussion, … Read More

Failure to Communicate

posted in: HelpDesk, LawFirms, LitigationSupport 0 |
Reading Time: 4 minutes

This is a bit of a follow up to a post a few days ago about whether having an open ticketing system would help with the communications between techs and the users they support. As I mentioned there, and talked … Read More

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