Linked: Three shockingly obvious ways to make flying less miserable
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Linked: Three shockingly obvious ways to make flying less miserable

It’s all those little unknown things that make us anxious when traveling, and the more anxiety that is built into the process, the less we enjoy it, and the more exhausting it is. I think that is an important lesson for airlines, but it’s also an important lesson for many people in a variety of service industries. Needing a lawyer, working with an accountant, etc. have always been things that most of us aren’t used to navigating, so there’s anxiety involved. Now, simple things like getting a haircut have become more complicated, and involve a lot more anxiety. Employees are also navigating things that they are not used to, maybe working from home, or working onsite but having to navigate all of these new safety protocols, and dealing with customers who are also dealing with all of their own anxieties all day. 

Linked: US Customs Loses Photos, Travel Docs, and License Plate Data in Breach
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Linked: US Customs Loses Photos, Travel Docs, and License Plate Data in Breach

This is not a good look, and it’s reason #1 why we should be questioning the need to capture and store all of this data in the first place. It’s nearly impossible to keep it totally secured, but it also seems like they aren’t even trying that hard. “US Customs and Border Protection (CBP) has…

What I’m Sharing (weekly)
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What I’m Sharing (weekly)

And Now The Prime Minister Of Canada Is Threatening To Fine Social Media Companies Over ‘Fake News’ “”Fake news” tends to be whatever top government officials declare it is.” What advice do you wish you’d gotten when you graduated from college? Feds: Autopilot was active during deadly March Tesla crash Apparently, we still have some…

Marriott Hack Shows The Risk of Our Surveillance Society
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Marriott Hack Shows The Risk of Our Surveillance Society

Mashable asked the question that many of you may have had when you learned one of the more recently reported details of the Marriott/Starwood hack. “Why do hotels collect and store passports?” The answer they came up with turned out to be something that some of us started talking about a few years ago, but…

Linked – Australian Woman Steals 18 Bags From Airport Luggage Carousel
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Linked – Australian Woman Steals 18 Bags From Airport Luggage Carousel

Like the author, I’m surprised this doesn’t happen more often too. Victorian (and Federal) Police have arrested a 51 year old woman who lives in Kings Park, which is a suburb quite close to Melbourne’s main airport in Tullamarine. Over the course of almost a year, this woman would simply regularly go to the airport,…

Linked – Research planned into assaults and violence against women on flights
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Linked – Research planned into assaults and violence against women on flights

I’ll be interested to see the results of this study. In my years of heavy-duty travel I had not been aware of any female passengers on flights I had been on being harassed, though I 100% realize that as a man, my experience of air travel didn’t include really thinking about that risk, either. I…