Image by mikemac29 via Flickr One of the more interesting conversations I had in New York with the family was, oddly enough, about social networking. Mostly due to the fact that I had “connected” with some of the family I was seeing that day on Facebook, and was sharing my plans to be part of…
Normally, I respect what Preston Galla writes about over at Computerworld, but yesterday’s article just seemed like a whole lot of FUD to me. The BBC reports that researchers at the University of Texas at Austin were able to take completely anonymous data from Flickr and Twitter, run an algorithm on it, and from that…
I read a quote in this article about Facebook Friend Collector’s being pretty normal, that really sums up the value in social networking sites like Twitter and Facebook for me. “You can ask somebody, ‘Of your 300 Facebook friends how many are actually friends?’ and people will say, ‘Oh, 30 or 40 or 50,’” Professor…
There’s just so much good stuff in this conversation with Ralph Losey and Judge Shira Scheindlin that I can’t even decide which parts to quote or comment on. Just go, and either read or listen to the podcast. I will say this though, I wish I could get every attorney in our firm to read…
This is a bit of a follow-up to a post a few days ago about whether having an open ticketing system would help with the communications between techs and the users they support. As I mentioned there, and talked more about in the comments, when you have systemic failure to communicate, it’s much more than…
Image by mikemac29 via Flickr I’ve seen a slight increase in the number of blog posts, and tweets, talking about the upcoming ABA Techshow in Chicago. Last year’s conference was a great time, but I won’t be back there this year due to a limited budget, and plans to attend ILTA 09 instead. So, much…