Can Your SMEs Train?

Can Your SMEs Train?

Too many people seem to think that you can automatically teach other people about something if you’re an expert at it. Being an SME is great, but communicating that expertise so others can learn from you is a different skill. In fact, it’s a set of skills. Skills we should encourage our SMEs to learn to help our whole team grow.

The Obligatory Lessons Learned After Four Months Unemployed
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The Obligatory Lessons Learned After Four Months Unemployed

So after 12 years, I’m back, but it’s very different. Because 12 years is a long time and things change fast around here. This opportunity only came about because I’ve been changing and now have something different to offer, that matches up with how the firm has been changing. I could have resisted learning all these new things over the years, but that would have also limited what I could do going forward. I’m really happy I didn’t do that. It might be the best career move I’ve ever made.

Linked – How to invite introverted students to share their thinking in class

Linked – How to invite introverted students to share their thinking in class

Over the last few years though, as the number of online training sessions and meetings has grown exponentially, I still see it though. There are a significant number of users who will use Teams or Zoom chat instead of speaking up in many forms of gatherings. We should recognize that the chat tool is a perfectly legitimate way for people to interact with a speaker and each other during online meetings. Many people, but especially introverts among us, will be more comfortable chatting like that during a meeting. As a trainer/speaker, it becomes paramount that you learn to pay attention to what is happening in chat or have someone in the meeting be responsible for keeping up with the chat. Otherwise, you’re ignoring part of your audience.

The other interesting thing that shouldn’t be overlooked is that beyond providing a message board to start the class discussion, it’s also provided ahead of time. Those introverts who need a little time to process new information before providing any input are going to be much more likely to have something to add when there is time to consider the topic.

Shared Links (weekly) July 30, 2023

Shared Links (weekly) July 30, 2023

Linked – What does productivity mean? Bosses aren’t really sure

Linked – What does productivity mean? Bosses aren’t really sure

I sense there are a lot of managers in those industries who have it confused. I also think it might be a good idea to ask a boss what productivity measurement they use when making claims about how much more productive we’d all be in the office. If they can’t make a clear case showing the gains in output, it’s possible they do not understand how to measure productivity and have always been using placeholders like time in the office.

That’s not good management.