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Here’s the challenge for those of you who want to lead. If someone in a meeting says something using jargon that you aren’t sure everyone in the meeting understands but is afraid to admit they don’t understand, ask the question on their behalf. Show them that asking questions is a good thing, and model the behavior that says learning is so important here that we ask questions without fear.
It also sends the message that we expect everyone to take the time and explain things to each other. That’s a big part of having a learning culture.
If you want to challenge yourself to learn something deeply, start figuring out how you would train someone to do it. If your employer doesn’t have an opening for a full-time trainer, create some opportunities to cross-train with your team, to reach out across teams and help teach them some of your skills, or to introduce them to some new technology that is coming. The skills you develop with come in handy, and you’ll be showing off some serious leadership skills as well, something that is probably in short supply in your industry. It is in most, anyway.
Make sure you are exercising those empathy muscles. They’ll help you understand where everyone is trying to go, and they’ll help you care enough to want to help them get there. That’s learning and development in a nutshell to me.
Do we approach training from a “just in case” mindset, where we teach employees everything they might need to know before we get them started doing any productive work, or should we be approaching it from a “just in time” mindset, where they continuously learn new skills as they are needed?
Good employees want to learn new things and utilize technology to be more efficient, and that’s what we want from our employees. AI is all over the media right now. It’s the hot topic if every tech conference and a ton of legal tech webinars. According to this survey, they appear to be out there doing it on their own with little direction from their employer. That might become a problem, but it shouldn’t be a surprise. User have been finding creative ways to find the tools they need to get work done instead of waiting for the IT team and training to tell them they can. AI is just one more to add to that list, and one more that the talent development folks are going to have to play catch up on, quickly.