Think about it, someone in management who has never learned how to communicate will have a team unaware of what is happening. Leaders who follow the examples of those above them, who’ve created a misogynistic culture, will continue with the same practices. When things don’t go smoothly, managers getting berated from above will berate the people below them. And on and on it goes.
If we want a healthier, open, and inclusive workplace, we need to train the people in charge of setting the tone and the culture. All the lunchtime yoga and meditation in the world can’t overcome that shortcoming.
My hypothesis, and the reason for my list above, is that leaders don’t talk about being leaders any more than brilliant people talk about being smart or kind people talk about being kind. They just do it, and it shows. Leaders set the example, help others succeed, and solve problems. They share credit and take the blame. They are constantly learning from others instead of setting themselves apart. People follow them because of those characteristics. These are people you want to follow. They don’t have to raise a flag and beg people to follow them any more than the most intelligent people have to remind you of how smart they are. Their actions show it.
Jim Calloway shared a tip about changing your cursor color and size on his Law Practice Tips blog, and it reminded me of a little bit of a pet peeve that I often have with people doing technology demos or training remotely. They move too fast.
Rather, they move as if we all saw the screen exactly as they do. When you’re doing remote learning like that, you have to account for two things when it comes to your cursor. One is video lag. The other is how small it may appear in the shared-screen environment.
Imagine having one thing you can do that would give you a 94% retention rate. There is one, though it won’t be as simple as doing one thing. It will involve figuring out the appropriate career development tools and paths for the people you are trying to retain, but having a program designed for that purpose gets you way ahead of most companies.
Yes, the thought that people aren’t loyal and won’t stay no matter what you invest in them is, in fact, a myth.