Week in review

I tell you, working for a larger organization, supporting 10 times the number of users I used to support and supporting a wider variety of tools, sure keeps you on your toes. This week I spent time battling a spyware infection, troubleshooting Word macros, Excel formulas, PowerPoint graphics, Outlook options, printer connections, and Acrobat Reader…

The dirty details

While still trying to keep a bit of mystery about where I currently work, and where I’m going to be working, there are a few things that I find very interesting about my upcoming job-switch that I want to share and discuss. Mostly, I’m interested in how much of my experience can be extrapolated out…

Important issues

Last night I listened to the latest In the Trenches podcast. Kevin and his guest, Chuck Tomasi were discussing a number of issues that I feel strongly about, and have been reminded of recently in my own workplace. They were talking about the image you, as an IT person, project to the people you support…

Training done..

I managed to live through teaching database class this morning. It could have gone better, but I guess I’ll live with it. I simply don’t do this sort of thing often enough to have the sort of grasp of the material and the personalities involved to make it much better than it was. Now, I’m…

How I use OneNote

Per MarcV’s request in the comments for that last post. Here’s a brief description of what I’m using OneNote for. I’ll break it down into two sections, because I use my official work copy on my desktop at work, and my free “thanks for beta testing and attending the rollout event” copy on my personal…