Angela’s been charged with being the “expert” when it comes to computer issues in her small office. As of right now, she’s looking for Anti-Virus suggestions. My thoughts were right along with hers but I’m sure she’d welcome any other suggestions.
Follow these topics: Uncategorized
It’s easy to lose sight sometimes of how “magical” what we do in tech support can appear to the people we support. Over the last couple of days I’ve had the opportunity to work on a couple of problems for our users that, well let’s just say that the solutions to these problems won’t come…
Right now broadband ISP’s are just looking at the idea and while, from a business standpoint, it does sort of make some sense, it will be bad news down the line. I understand that some broadband networks are being negatively affected by file-swapping. That’s to be expected from a technical standpoint. The problem is, however,…
Message to Angela: the copy of Mac OS X “Tiger” arrived safely at my office. It’ll be awaiting you when you get home this evening. Since I haven’t even installed my upgrade to VMWare 5.0 yet, I’m going to do that this evening, hopefully, and let her install Tiger, it is her Mac afterall. (But…