What I’m Reading (weekly)
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Linked: Dancing with tools
The implications of what Seth has to say about tools like Google Sheets when it comes to eDiscovery technology are pretty obvious to me. “If you get good at a type of technology, you’ll find yourself using it often. On the other hand, if you decide that you’re somehow untalented at it (which is nonsense)…
Linked – Beware The eDiscovery Disconnect
I’m just going to put this quote out there. I don’t have anything else to add other than this is probably one of the biggest causes of re-work in the industry. “Here’s the rub — the litigation support folks, and yes, even the world’s most amazing project manager — have no idea what the lawyers…
Linked – What’s the Business Impact of Customer Training?
I’m not exaggerating. The distaste users had for the software they were forced to use because the organization purchased it was only equaled by how little they knew about how to use it. This is not a coincidence. Poor training or lack of training leaves users figuring out what to do on their own, and they usually miss out on many of the features that could make their jobs easier. Most of them figure out enough to get by.
Linked: Facebook Cooperated With Law Enforcement in an Abortion Case. Did it Have a Choice?
However, the article below goes on to note that Meta has options. It could create hurdles, it could delay and fight it. Neither of those would likely make much difference in the grand scheme.
Eva Galperin from the EFF, though, offers the best solution. She points out that tech companies can’t turn over what they don’t have.
It’s the collection. It’s the lack of end-to-end encryption. It’s all the information they keep about all of us forever. If they didn’t do that, it wouldn’t exist to be turned over.
They made a choice, and anyone using their services to communicate private information made theirs.
