Caution Tape

Beware Those Claiming Expertise with Copilot for M365

The availability and rollout of Microsoft’s Copilt AI tool for Microsoft 365 has been met with great fanfare, and it’s also been the subject of much conversation. Those conversations often include organizations looking for information and answers to their questions about the tool. They want to know how it works, what they should do to plan for it, how to implement it, and how to train their users.

As Loryan Strant points out, though, hardly anyone outside of Microsoft has had access long enough to offer any expertise.

Beyond the fact that the product has barely rolled off the shelves, is the fact that the product is damn expensive and carries a minimum purchase quantity. We’re talking a minimum of 300 licences – which amounts to USD ~109k.

Many Microsoft partners, IT professionals, and those calling themselves experts, do not work for organisations that meet the minimum seat count, nor are prepared to spend the hefty investment.

I’ve been seeing many blog posts, webinars, conference sessions, and other content about Copilot readiness. Unfortunately for many, they are simply regurgitating Microsoft website content and not actually bringing anything unique to the table.

In my own M365 newsletter, I shared some resources and Microsoft announcements about Copilot. Still, I didn’t offer any opinions beyond explaining why I won’t have any details about it. I agree with Greg Buckles – I wish Microsoft would let independent consultants and tech reporters get access to talk about it, knowing the current price tag will always remain out of range for me. Even in my day job, the cost is something that is not even being considered.

I’ve seen the same thing Loryan has seen, though. Microsoft partners and consulting companies are offering up “expertise” on Copilot that I don’t believe they have. If you’re looking for guidance to help you navigate the Copilot waters, I also recommend vetting the folks who claim to be able to do that.

Then again, this is nothing new. I also saw many people claiming expertise about M365 eDiscovery a few years ago that I knew were regurgitating Microsoft materials and hadn’t spent much time actually using the tools. If they had, they might have known that some of what they claimed wasn’t exactly working the way they described it.

Trust, but verify.

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