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So after 12 years, I’m back, but it’s very different. Because 12 years is a long time and things change fast around here. This opportunity only came about because I’ve been changing and now have something different to offer, that matches up with how the firm has been changing. I could have resisted learning all these new things over the years, but that would have also limited what I could do going forward. I’m really happy I didn’t do that. It might be the best career move I’ve ever made.
I’ve seen many people in the L&D space talk about using AI for training, and I think there is a place for it. There is also a place for deep learning that isn’t assisted by an AI tool. For instance, I don’t use AI to write for me. As someone who puts out as much written content as I do, you may find that surprising, but I tried it and quickly realized it wasn’t for me. Why? Because the writing process is part of my learning process. Taking information I see or read and trying to share in a way that makes sense to the reader is an integral part of understanding it better. You could argue that this blog is mainly for me, not the readers because as I try to understand legal technology, I must write about it. I need to turn around and explain it.Â
You cannot claim to care about the people who work for you, and not even check in on their well-being. Those two things do not go together at all. We have to get to that very minimum level before we can do more, and if we can’t even be bothered to get there, I see no reason why anyone with a choice would want to continue working for you.
This story seems inevitable to me. As the tech world pushes us increasingly into asking an AI chatbot for information instead of looking it up ourselves, and the AI model has incorrect information, where do you get it corrected? When OpenAI was asked to correct or remove this misinformation, they said it was ‘technically impossible’…