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As a trainer, this is vital to remember: “Reading and listening are often important steps in learning. Without having any instruction, pure practice is little more than trial-and-error. The fact that we can learn from instruction and observation is one … Continued
In other words, you get more of what you measure. “When reward is tied to measured performance, metric fixation invites just this sort of gaming. But metric fixation also leads to a variety of more subtle unintended negative consequences. These … Continued
This theory of learning styles is widely assumed to be true, not just in academia, but when it comes to technology training as well. I remain a skeptic of it, and current research continues to find no truth in it. … Continued
I like this article, but especially this bit of advice: What about your tendency to fill every pause with “Um”? This is telling you to get more familiar with your material. If you know what you’re going to say, you … Continued
Anyone who’s ever done any technology training has seen this: “What are some of the common disruptive behaviors we see? Side conversations, excessive cell phone use, and participants who tend to dominate discussions are just a few. There are also … Continued
I found this fascinating, and full of really good ideas for dealing with less than stellar crowds. I also found it interesting because one of the best pieces of advice I have ever heard about doing presentations, or a training … Continued
We sent a version of this to our attorneys at work too. 😉 Thanksgiving has passed, and while we know there are plenty of other holidays to look forward to in December, we don’t want you to overlook a very … Continued