Was having this conversation with a coworker recently, about the importance as a trainer or a consultant and admitting when you don’t know the answer to a question. It’s a pretty common discussion in the training world, where you want to know as much as you can, obviously, but sometimes a question will come up…
The reason that I say this is because not a day goes by that I don’t hear someone talking about “getting back” to onsite visits with clients, and doing training, or even CLEs in person again, without taking a moment to consider whether that is even feasible for the client.
For example, on the training side, yes many folks miss the in-person workshops or training classes that a software or legal tech company would provide, but how many of us in that space have considered how difficult/expensive it might be for the client to gather their people into one location for that time?
This is an important thing to remember: “One of the major problems with complex jargon is that it makes the listener or reader feel isolated, like they “don’t belong” in the conversation. So they walk away feeling less interested and less knowledgeable on the subject.” If the effects of your communication is someone feeling less…
I would slightly disagree with David’s headline here, I don’t believe you should “wing” any instruction, but I digress. What is true, is that there are very few people who’ve done online instruction, especially with video on, often enough to have reached the same point that some of us might have been with in-person presentations,…
You know what? This is something that, no matter how many times I’ve done presentations or been asked to write an introduction of myself for a company site, or to include in an RFP, I absolutely hate. Mostly because I’m not good at it and don’t like talking about myself. But maybe, I am going…
Earlier this week, I shared a TedTalk video from YouTube about stalkerware. If you clicked over and watch it on the actual YouTube page, you may have noticed a number of comments about how nervous Eva seemed giving it, or if you watched it you may nave even thought that she didn’t appear to be…