Linked – Looks like genAI may kill the IT help desk and other IT jobs!
On a deeper level, though, I remember that before I got into eDiscovery and legal tech, I worked in tech support. Many of the smartest people in legal and cybersecurity started at a helpdesk. It’s the starting point for many long and successful IT careers. So, what will the next generation of tech workers be missing if that role goes away?
