Waiting for ETSU game to startOriginally uploaded by mikemac29We had a good time at the games in Dayton Friday afternoon, even though both ETSU, my wife’s alma mater, and Tennessee lost. Both games were close, and very entertaining, and that’s all you could ask when you’re rooting for the lower seeds. The ETSU fans did…
I’m sure many of you working in IT have seen Antivirus2009, or 2008 as the case may have been. It’s a fake antivirus app that gets installed as malware and does who knows what all to an infected PC. A few weeks ago I hit a site that was serving that junk in an add,…
That’s what Michelle Golden suggested last week, and I tend to agree. I see this most plainly trying to document the time I spend in the office. I’m an hourly employee, technically I’m supposed to do work in the office, and then stop. Except, in the era of constant connectivity, how am I really supposed…
This is a bit of a follow-up to a post a few days ago about whether having an open ticketing system would help with the communications between techs and the users they support. As I mentioned there, and talked more about in the comments, when you have systemic failure to communicate, it’s much more than…
I spotted this post over at Digital Photography Schools by Neil Creek about photographing a tragedy, and decided to bookmark it to Delicious to take a closer look at it later. This evening, I got a chance to take a look at the story behind Neil’s advice, about how he was invited to Kinglake, a…
That’s one of the recommendations Doug Cornelius makes in various discussions around the blogosphere about poor communication between “geeks” and “users”. (Start here at 3 geeks and a Law Blog, which links to Jenn Steele’s original post and read the comments on both for the background.) Doug’s claim that the problem with help desk tickets…