One of the comments Phil made in the interview yesterday stuck out to me as I went back and read it again this evening: I stress how important it is that we get all the documentation, that we get our Fact Sheet filled out so when people call about things, we can at least answer…
A while back, you’ll recall that Phil did an interview with me about working at the help desk. Since he’s a help desk manager, I thought it would be interesting to get some input from him about the management side of things. He was kind enough to take the time and respond to my questions,…
I was reminded of this when I got back from vacation. Since I wasn’t going to be working at the help desk, they removed me from the “Helpdesk” Exchange distribution list Monday morning. Unfortunately, we used that group as a member of every other list I was supposed to be on so I didn’t get…
Posted a bunch of photos from our Texas trip to Flickr tonight. I don’t know about you, but to me vacation isn’t really over until I’ve got the photos uploaded to share. I guess now it’s over…. 🙁 That may explain why Angela is still uploading as I type this on her Flickr page. A…
Anyone else out there get an email about a not-yet-released blog-network and aggregator run by Computerworld? Seems they will be doing some ad revenue sharing with blogs in exchange for highlighting posts selected by their human tech editors. Naturally, since I do not do any kind of ads or have any plans to even try…
We’ve been having a great time in Texas this week. The weather’s been great, the food’s been awesome, and even having our train back from a day trip in Austin Sunday delayed turned into a fun adventure. It was cool to be sitting in the little train depot in Austin using Twitter from my Blackberry…