Phil Gerbyshak E-mailed me a number of questions about working at a help desk, and is posting the interview as a series over on Help Desk Notes. Part 1 went up last night, I’ll update this post with links to the other parts as he gets them posted. (Part 2 is up, as well as…
Awhile back, I linked to the Power of Together thing that Microsoft was doing, where you could get a free copy of Office 2007 and/or Vista in exchange for watching some videos and web demo’s. I got my Product Key for Office 2007 in the mail today, so naturally I was off to download it….
We had the opportunity today to go check out an exhibit of about 15-20 of the photographs from the Joel Meyerowitz’s book of photos Aftermath WTC Archive. Looking at some of these photos in the large format was quite moving. If you’re in the area of Otterbein College in the next couple of weeks, you…
Saw an interesting post on Dumb Little Man today, about an on-line brainstorming tool called Bubbl.us. I think the next time we’re white-boarding stuff at work I might have to suggest using this tool so we can actually make a copy of it. Tags: Bubbl.us, Brainstorming
I just wanted to share a little story of good tech support. I needed to set up a mailing list, and on my hosting account the tool available to do that is a program called EZMLM. It works fairly well, but I needed to make a small edit to one of the configuration files for…
I know your keyboard needed to be cleaned, and as an IT guy I appreciate the fact that you were willing to clean it for yourself, but was it really necessary to do that while it was hooked up to a running PC? Are you really surprised that somewhere in this process you hit some…