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    Help Desk Radio

    Speaking of the drive down to Cincinnati, while scanning the dial this morning, I caught a few minutes of a show called “HelpDesk”, on WMUB, a college radio/NPR station in Oxford, OH. Turns out that the call-in show is broadcast on-line on Tuesday mornings, and is also available as a podcast. Could be an interesting…

  • One way to help burnout

    After all that discussion about burnout among help desk folks, today I had the rare experience of getting to do something different. I spent most of the day driving down to our Cincinnati office to work on a couple of projects, and then driving back to cover the help desk through the end of the…

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    SmartSetr

    Kevin Devin has a nice screencast over at Friends in Tech showing off a little tool he found from Eric Appel called SmartSetr that lets you create dynamic sets on Flickr by tag or date, etc. I’ll definitely be taking a look at that one soon. Another tool that I might take a look at…

  • Solitude

    On the opposite end of the spectrum from my last post, Douglas Welch links and comments on a Steve Olson post about eating lunch alone as a way to find solitude. I do understand the concept. Working at a help desk, I certainly understand the need to get away from answering questions at your lunch…

  • 2007 the year of networking

    While I didn’t make any new year’s resolutions, I did have one particular goal for 2007, and that was increasing my network of friends/peers/readers, etc. In effect, I’m going to be spending 2007 trying to market myself better by reaching out to readers on both sites, fellow photography buffs, other technology professionals, or even just…

  • I want, I want

    So far they are only rumors, or planned products with no pricing, but can I just say the idea of a Windows Home Server and a 1-Terabyte hard drive gets me excited? Or maybe it’s just been a long day and I’m easily excited? It was a very long day, the first day of maternity…