Worth Reading – Artificial Intelligence Can’t Fix the Work Environment
When you read some of the statistics about email, meetings, interruptions, etc., it’s hard not to see the same glaring red flag that Sharlyn sees. We might suck at communicating.
When you read some of the statistics about email, meetings, interruptions, etc., it’s hard not to see the same glaring red flag that Sharlyn sees. We might suck at communicating.
Then, when the labor market pendulum swings back the other way and there aren’t enough qualified workers to fill the jobs that it turns out AI can’t do, these same workplaces will come out talking about how they’ve always supported worker mental health, they even have an EAP hotline for workers!
Could you not buy it for a second? If they aren’t doing it now, they don’t care. If they don’t care, you owe them nothing more than what your wages buy them. This is what young people in the workplace understand, and many of us who have been around are starting to see as well. We owe them nothing more than what they pay for. The rest of our lives belong to us.
From an end-user perspective, this is interesting and smart.
ChatGPT can now integrate with external services like Outlook, Teams, Gmail, and Google Drive to access real-time data for more relevant responses.
From the perspective of being responsible for securing AI use within a firm’s M365 environment, this is somewhat unsettling.
Maybe instead of panicking that we’re all getting dumber, we need a balanced approach like Vincent’s. Decide which skills can be eroded and offloaded and which ones you refuse to give up.
I also understand why this happens, though. Even out-of-the-box AI tools like Copilot or ChatGPT require some level of data access and security. That’s a complicated task that, in normal times, would require a months-long project, at minimum.
Custom AI projects that require sharing data across your environment and allowing the model access to all that data in a way that shuts everyone up about what they can’t do with AI will lead to mistakes. We’re seeing them, just like when people rush other IT projects under fire to implement technology they don’t have time to understand.
If your employees don’t feel safe, all the policies and resources in the world won’t matter. Having good mental health benefits is great, but making the environment safe for employees who take advantage of them is better.