New stuff

I got my copy of Todd Cochrane’s Podcasting, the Do-It-Yourself Guide in the mail yesterday. In addition, my wife’s early Xmas gift for me, a backpack case for my laptop was in the mail as well. I’m looking forward to reading Todd’s book, and I’m looking forward to having a lightweight way to carry my…

Week in review

I tell you, working for a larger organization, supporting 10 times the number of users I used to support and supporting a wider variety of tools, sure keeps you on your toes. This week I spent time battling a spyware infection, troubleshooting Word macros, Excel formulas, PowerPoint graphics, Outlook options, printer connections, and Acrobat Reader…

The dirty details

While still trying to keep a bit of mystery about where I currently work, and where I’m going to be working, there are a few things that I find very interesting about my upcoming job-switch that I want to share and discuss. Mostly, I’m interested in how much of my experience can be extrapolated out…

Important issues

Last night I listened to the latest In the Trenches podcast. Kevin and his guest, Chuck Tomasi were discussing a number of issues that I feel strongly about, and have been reminded of recently in my own workplace. They were talking about the image you, as an IT person, project to the people you support…