MCDST

So my boss got the go ahead to order some training materials so that he and I can both become Microsoft Certified Desktop Support Technicians. It’s not exactly the certification that I’ve been dreaming about or anything, but if they’re willing to fork up the money for self-paced training materials and testing fees, who am…

GimpShop

Something I’ve discovered over the time that I’ve been doing photography is just how much trouble I have editing digital images. Seriously, my wife can open up Photoshop on her Mac and do some amazing things, while I’ve tried a variety of Windows apps, including Gimp, and I just have never quite gotten the hang…

Unpleasantness

It’s one of the areas of working in IT, specifically on the helpdesk, that no one ever prepares you for. They don’t cover it in the tech magazines, they don’t talk about it on tech podcasts, and you don’t hear much about it when you’re training for your career, but at some point, you will…

I take it back

Long time readers may remember this post, when I requested Law-firm IT folks take some time and train their users not to send links to documents from their document management system when sending them outside their firm. Now that I am one of those folks, I’d just like to say, I’m sorry. I take it…