What’s possible?

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Saw this posted on Scoble’s link blog this morning, a post from Ernie the Attorney, titled Productivity with Technology: Figuring out what’s possible is the hard part about how simply not knowing what you can do with your technology is an obstacle to increased productivity. I’ve seen many similar situations in my office where people, including myself, had never thought their software/database/PDA could be used a certain way. I’ve also seen many situations where even when people learn that there’s a more efficient way to do things, they continue to do it inefficiently because it’s what they know. I’d be interested to hear your stories though. Have you ever run into end-users who didn’t realize they could do something with a PC, and what was their reaction when they found out it was possible?

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