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Linked – Why Your FOIA Request Might Not Get Text Messages
This is mostly because it’s too difficult and/or expensive to retain SMS messages, but I have another takeaway. “In other words, only 22 percent of FOIA requestors got everything they asked for. 22 percent!” The demand for the Federal government to move this percentage higher is going to result in a lot more scrutiny of…
Shared Links (weekly) August 29, 2021
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How to create a positive and effective cybersecurity environment instead of a shame culture
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Who’s Worrying About the Mental Health of the Law Firm Leaders?
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Five Great Reads on Cyber, Data, and Legal Discovery for August 2021
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How Different Personality Types Cope with an Always-On Culture
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– You really should, it’s so much more than the standard Twitter interface.
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How to Reduce Your Law Firm’s Overhead Costs and Still Be Productive
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Why you and your boss should talk honestly about your mental health
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Linked – How Training Keeps Your Customers Coming Back For More
Given this, why do so many companies cut and/or just not offer training? “If your customer training game is on point, your customers are likely to repay you with loyalty. According to a study by the Technology Services Industry Association, 92 percent of software subscribers who have been trained renew their subscriptions and 64 percent…
Linked: Better support needed for employees returning to work after mental health absences
This doesn’t surprise me at all. Does it surprise you? Research being presented found that current resources available to employees and organisations only cover the absence period itself, and there is a lack of guidance available to support a successful return to work. This research is UK and EU based, but anecdotally in the US,…
Anonymous Tweets, Treasure Trove of Language Analysis and Location Sharing
Also known as random stuff I found interesting recently. Whisperly let’s you anonymously tweet. Just send a DM to the Whisperly account, and it’ll get tweeted out anonymously. I suppose you could have fun with it, proclaim your secret admiration for someone, or you could just plain be mean. Like anything, it’s up to the…
