Shared Links (weekly) Jan. 5, 2025
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I’ve heard a few folks in the legal industry talking about how much more expensive renewals are becoming because every tech tool is adding AI, and as we know, AI isn’t cheap. Someone has to pay for it, and it looks like that’ll be all of us, in the form of higher prices for the tools we use to get our work done just fine the way they are now.Â
Not because we need it. They need it to show growth and satisfy investors. The fact they are likely creating a bubble that will burst and end dozens of perfectly profitable companies will be chalked up to bad luck.Â
But, should that mean that eDiscovery companies need to be on call to assist with anything beyond an emergency during those late hour sessions? I’m not sure what the answer is, but I know the expectation will definitely be that support is available, which creates a problem for vendors, notably they owe their employees some work-life balance as well. If I’m a project manager on this review, I shouldn’t be expected to be available for all of the variations of work schedules that will exist among a team of lawyers. Thankfully, this is something our industry has started to move away from, but truly moving away from it means hiring more staff to cover those odd hours.
In the absence of that staff being on board though, we are all risking massive turnover if we expect to have 24×7 coverage for these projects.
Is it worth it to set that expectation? Or should we consider something else?
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I’m unsure how many tech jobs will be displaced by AI. Part of me doubts that GenAI tools are capable of doing all the work, but I also know that CEOs don’t necessarily care as long as it’s good enough and cheaper than hiring human beings. (Which it might be right now.)
The important thing, however, is that the skills Irina recommends are the same skills we need to develop to deal with change, and our industry is constantly changing.