I have long thought M365 is too complicated for anyone to understand all of it deeply. Then I learned that Entra ID has 116 different roles.: People Administrator is the 116th Entra ID Role Lest you think that is all, let me also share this great piece about the 64 roles available in Microsoft Purview….
We understand the value, and we’ve likely done the math. However, that’s not the end of the story. Speaking for myself, there are two things that we also need to talk about.
I’m unsurprised by this and unsure why anyone would be surprised: Researchers find that the more people use AI at their job, the less critical thinking they use. I’ve pointed out before that the promise of AI taking over tasks and freeing employees up to do more strategic decision-making falls apart when considering how many…
Because if you read enough misinformation, you can’t help but be influenced by it. The people who put out all this false information know it, too.
The only way to combat it is to ignore it. We must leave spaces where it occurs, cut ourselves off from people and sites promoting it, and never share anything we haven’t vetted with trustworthy fact-checkers. We need zero tolerance for ourselves when it comes to false information online.
I learned nothing I could say or do would change their minds in those situations. I also had an obligation to the customer and the other students to move on instead of trying to argue with the person who didn’t want to learn. Once their minds are closed off to new information, I’m wasting precious time I could use to educate people who want to be educated.
These are risks when it comes to employee retention and engagement. Treating your employees as if they could only be the best of the best is not dealing with reality, and most employees will not enjoy working for a boss who has trouble with reality. It is implausible that everyone in the organization is an exceptional hire. Accept that. It’s OK. Companies have worked with many average folks who do a solid job for decades. It works, and it allows you to reward and recognize exceptional achievements instead of always downplaying them.