Shared Links (weekly) April 27, 2025
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The hype around AI has reached levels we’ve never seen before. Even skeptics of how well AI works must acknowledge that most professionals are aware of AI tools and curious enough to try them out. Do those efforts match the hype? Likely not, but the fact that AI is everywhere they look right now, except at work, tells them a lot about the firm they are working in. It’s not what they want to see from their firm.
What would be interesting to me is a follow-up survey of how many partners would leave if the firm did embrace AI and push them to use it in their practice.
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Words about your workplace’s great culture ring hollow when team members regularly find themselves putting up with jerks. That’s not a great culture. That’s extra emotional labor—labor that likely doesn’t come close to matching what they are paid.
We don’t talk about this in terms of emotional labor. We talk about being resilient, staying composed, etc. We don’t talk about how exhausting it is to know that every day at work, someone is likely to yell at you, let alone know that when it happens, there will be no solution to prevent it from happening again. If they take the time to complain and ask for a solution, they’ll be told it’s “just part of the job.”
If the number they quote in the article about gaining four hours per week is accurate, that’s a massive change. In the last few months, many people in the industry have mentioned fixed-rate billing. It’s been an option for law firms for a long time, but it’s only gotten slight traction so far.
That might be about to change. Justifying the current economic model and investing in AI tools that save this much time will be quite challenging. The risks involved with “finding” more billable time are too high. I know; I’ve worked as a consultant before, and while it sounds great that finishing projects ahead of time frees you up to work on other projects, when those other projects don’t come in, you wind up short on your billable hour requirements and those tools that were supposed to make your work-life better, suddenly make it a lot worse.