Should We Worry About People Who Run Social Media Accounts for Businesses?
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Should We Worry About People Who Run Social Media Accounts for Businesses?

According to this article, yes we should. And I tend to agree. It takes seconds to tag a brand, send a mean Tweet and publicly shame them into responding to a complaint in front of millions. But we often forget that there are still real people manning the phones, and hiding behind a screen doesn’t…

Linked – Employers ‘cannot ignore’ mental health in the workplace
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Linked – Employers ‘cannot ignore’ mental health in the workplace

This is, in all honesty, a question that we as a society need to come to grips with. It’s a stigma that exists inside and outside of the workplace, but perhaps we feel it most directly when it comes to work. “If I ring in sick with the flu that would be OK. What if…

The eDiscovery Industry – Still Burning People Out
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The eDiscovery Industry – Still Burning People Out

Recently, while meeting with a vendor doing a software demo, the sales rep for said vendor assured me that: “You’d have an assigned project manager, and you’ll have their cell phone number and can reach them anywhere, anytime, even if you have an issue come up at 2AM”. My biggest takeaway from that? There’s a…

Algorithms and the Human Inconsistency Problem

Algorithms and the Human Inconsistency Problem

The other day, as I was perusing various news sources, I happened upon back to back articles from Psychology Today. Now at first glimpse these articles might not seem related, but I think they are. Let me start by talking about Facebook though. Way back in his Harvard days, Mark Zuckerberg, the legend holds, started…

Linked – Are Today’s Companies Becoming Tyrannies?
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Linked – Are Today’s Companies Becoming Tyrannies?

This opinion might be a bit overly broad, and is clearly based on anecdotal evidence, but there’s no question this goes on in many workplaces. The philosophy of today’s corporations is simple: get all you can out of employees and pay them as little as possible. If possible hire them on a freelance basis so…