As a trainer, this is vital to remember: “Reading and listening are often important steps in learning. Without having any instruction, pure practice is little more than trial-and-error. The fact that we can learn from instruction and observation is one of the greatest powers we have as a species. The mistake, however, is in assuming…
In other words, you get more of what you measure. “When reward is tied to measured performance, metric fixation invites just this sort of gaming. But metric fixation also leads to a variety of more subtle unintended negative consequences. These include goal displacement, which comes in many varieties: when performance is judged by a few…
This theory of learning styles is widely assumed to be true, not just in academia, but when it comes to technology training as well. I remain a skeptic of it, and current research continues to find no truth in it. “Husmann and O’Loughlin don’t pull any punches in their conclusion. Their findings, they write –…
The other day, as I was perusing various news sources, I happened upon back to back articles from Psychology Today. Now at first glimpse these articles might not seem related, but I think they are. Let me start by talking about Facebook though. Way back in his Harvard days, Mark Zuckerberg, the legend holds, started…
It’s true, fake news spreads farther, and faster, than the truth, but it’s not really Twitter’s fault: “And blame for this problem cannot be laid with our robotic brethren. From 2006 to 2016, Twitter bots amplified true stories as much as they amplified false ones, the study found. Fake news prospers, the authors write, “because…
Anyone who’s ever done any technology training has seen this: “What are some of the common disruptive behaviors we see? Side conversations, excessive cell phone use, and participants who tend to dominate discussions are just a few. There are also latecomers and resistant learners. It’s not always easy to determine the cause of these behaviors,…