Speaking of bad marketing

OK, this isn’t really marketing per se, but it is somewhat bad customer service, so here’s a free clue. If you’re a local, or in this case a regional, camera store, and you’re going to try and repackage a 1GB SD card that had been returned, you might want to take a minute and delete the pictures that are on it!

Also, while we’re handing out clues on this one, if you’re going to be returning a removable storage card to the store, you might want to delete the pictures from it. I’m sure you didn’t really want Angela and I browsing through your personal photos. 🙂

Tags: Photos ReturnedMerchandise

Similar Posts

  • Not much

    If you want a personal update on where things are with me this week, go here. I think you’ll see why I haven’t been blogging much at all lately, and may not be for a while. I did, in the midst of it all, catch this little story about MS cutting the price for Office…

  • Disturbing behavior…

    Yesterday, as I was leaving work I noticed that one of my coworkers has a telescope in his office. Naturally, it’s pointed out the window. Two thoughts raced into my head: 1) We only work during the day. 2) Even if you were here at night, we work in a downtown, urban, hence, well-lit area….

  • Guaranteed listener

    OK, I admit it, I’m a sucker. I know I’m not the only one out there either. Yeah, I’ll be listening to Kevin’s podcast later today, simply because he blogged about it and said that I was mentioned in the program. Like you wouldn’t be tuning in to see what he said about you… 🙂…

  • |

    Imagine that

    Funny article today, Which Is Buggier – Windows or Linux?. Funny not because it reaches any real conclusions about the question, but funny in that the conclusion it does reach is “it depends”. It depends on what you’re using the PC for, who’s using it, what sort of environment you’re working in, and about a…

  • Empathy as a Trainer

    Make sure you are exercising those empathy muscles. They’ll help you understand where everyone is trying to go, and they’ll help you care enough to want to help them get there. That’s learning and development in a nutshell to me.

4 Comments

  1. Hmmm.. Those were either really, really, really bad photos, or um… really, really, really good pictures.

    Yeah, it’s been a long day here too.

  2. /me quickly runs to your flickr account…..

    Actually I (partially) don’t think its the stores fault – the card was probably returned as broken or was told that it wasn’t used – if its the former then it shouldn’t have been restocked – if it is the latter then its the owners daft fault.
    Now it would be really funny if somehow you could track down the previous owner and let them know you saw their photo’s…..

  3. Actually the photos were pretty dull and nothing that you could use to track anyone down, that’s probably why they hadn’t put a large priority on deleting them. The somewhat silly thing about it is that the packaging clearly stated not to format the card because it came with some recovery software pre-installed, so you should copy those files off before you formatted. Obviously, those files were gone. Not a big deal, I already have a tool for recovering lost photos, but it doesn’t make the store look good.

  4. It doesn’t make the store look good because the perforated paper around the actual card was torn. I thought I’d done in removing it from the package. I guess they didn’t look carefully when it was returned. Of course maybe the customer put the tabs back on the outside of the packaging and since the package looked as if it was not opened on the outside they never thought to look on the inside.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

To respond on your own website, enter the URL of your response which should contain a link to this post's permalink URL. Your response will then appear (possibly after moderation) on this page. Want to update or remove your response? Update or delete your post and re-enter your post's URL again. (Find out more about Webmentions.)