I have often wondered as I spend hours on airplanes how come attendants don’t have individual information about you already. You have an assigned seat, when you scan your boarding pass, they know it’s you and address you by name, so why is it that once I’m on the plane, no one has any idea who I am?
Think of the efficiency that could be driven this way. I could have preferences saved for meals, drinks, etc. or stored credit card information for making in-flight purchases, or the data could be used to quickly identify someone with medical training, or emergency response training.
As long as it’s only storing data I’m already providing as part of the mileage program, why not use that data on the plane too?
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