Imagine if Gmail, Outlook, or Yahoo were incapable of grouping email conversations together. Without conversation grouping, or email threading, you might be able to sort by subject, but the software would not understand that “RE:” and “FW:” should be disregarded. The forwards would be in one group, the replies would all follow, and the original…
You may have read reports of Gmail accounts being hacked despite the user having enabled the famed Google 2FA or two-factor authentication. This is because hackers are employing a new strategy to lure gullible users to hand over the 2FA code. Don’t fall for it. If you get a message supposedly from Google asking you…
While attorneys are required to stay up-to-date on emerging issues via continuing legal education (CLE) credits, there’s no such requirement dictated for the litigation support profession—unless, of course, you count industry demand. That doesn’t mean formal, ongoing education isn’t important; in fact, our team has learned it makes us more successful in more ways than…
Understand what your office introverts need to thrive. Many introverts, for example, like to have time to brainstorm ideas and flesh out their thoughts before meetings–as they’re good at working solo. So sending out agendas in advance of meetings can help them prepare. Many introverts prefer to write out, versus vocalize, their ideas. Solicit feedback…
I had an early morning flight out of Panama, to Miami and then connecting to come back across the US to Oregon. So it was definitely going to be a long day. As we were wrapping up class on Thursday, my conversations turned to my trip home, and my students assured me that I wanted…
Imagine that you’re looking at your company-issued smartphone and you notice an e-mail from LinkedIn: “These companies are looking for candidates like you!” You aren’t necessarily searching for a job, but you’re always open to opportunities, so out of curiosity, you click on the link. A few minutes later your boss appears at your desk….
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