I’m just going to put this quote out there. I don’t have anything else to add other than this is probably one of the biggest causes of re-work in the industry.
“Here’s the rub — the litigation support folks, and yes, even the world’s most amazing project manager — have no idea what the lawyers want to focus on, how the lawyers want to be able to spin a story or how they want to present ESI as evidence at a proceeding. That’s the lawyer’s job to think about and strategize. How you handle the data up front impacts every area of your case, but you’re asking a non-lawyer to do it. You’re not asking them to make those decisions for you — they can’t do that — instead, those decisions just aren’t being made.”