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Linked – Telemarketing Firm Leaks 400,000 Recorded Calls
Seriously? Are there any grown ups who work for this place? More than 400,000 audio files associated with a Florida company’s telemarketing efforts were stored online in the clear, and were discovered earlier this month by researchers at MacKeeper. More than 17,600 of those audio recordings were customer transactions that included names, addresses, and credit card and…
Interview with Phil Gerbyshak
A while back, you’ll recall that Phil did an interview with me about working at the help desk. Since he’s a help desk manager, I thought it would be interesting to get some input from him about the management side of things. He was kind enough to take the time and respond to my questions,…
Mental Health in the Workplace Roundup
Just a few links to things that relate to why workplaces should care, and what they should do about mental health issues: The Business Community Should Care About Child Abuse Too What if I told you, that all those businesses that are struggling to find good workers in the current labor market, or who are…
Linked: ‘My job application was withdrawn by someone pretending to be me’
As Bruce Schneier said when linking to this, this is pretty low-tech, but it does highlight a scary misuse of data: “Mr Fearn said the talent assistant told him they were confused because he had apparently emailed them to withdraw his application on Wednesday. “They forwarded the email, which was sent from an account using…
Linked – Facebook’s censorship regime is a dangerous gamble
“These are the tools necessary to do real censorship of real and important ideas. Whether Facebook intends to use them that way initially or not, and I’m sure it doesn’t, the simple fact is that there’s no other way a trend toward censorship could possibly start, than this. Simply by setting a precedent that this…
Windows XP patch
Windows XP patch This is looking like a pretty serious security issue, and everyone is recommending to get it patched immediately. According to the bulletin, you are vulnerable if you are: Customers using Microsoft® Windows® ME or XP, or who have installed the Windows XP Internet Connection Sharing client on Windows 98 or 98SE. Grab…
