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If you’ve paid much attention to the eDiscovery space over the last months, you may have noticed the same trend that I have. It seems that every other article that I have seen on the topic is mentioning either Cybersecurity, or Information Governance, along with eDiscovery. This is not a coincidence. Data breaches have become…
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Where I will disagree with Doug though is when he says few people are talking about this. I have this conversation with clients, peers, and others, every single day, sometimes multiple times in a day.
Everyone is talking about it, but they aren’t talking about it in regards to email, rather it is within collaboration platforms like Teams and Slack where shared files are always links, and those links may be in a variety of locations.
Those linked files matter, but not in the same way an email attachment used it, and legal teams are going to have to understand all of that. Is your team ready?
And this really brings me back to my point, that we do a poor job of truly understanding science, statistics and cause and effect. We believe that algorithms have all been well-thought out, and produce a “true” result, even when they are trying to predict something as unpredictable as what traffic will look like 20 years from now. We assume social science studies are giving us the “right” answer for how to educate people, or train them for the best outcomes, without considering what we are teaching them about the larger world. We assume that we can tweak one belief, or one thing, without human beings reacting to those changes in unpredictable ways, all the while thinking our one change will cause the reaction we DO predict.
We assume a lot that should never be assumed. We over-simplify a world that actually has more influences than we can possibly account for, and assume that what is really a small statistical difference represents a universal truth.
It doesn’t. There are no simple answers. It takes hard work, hard discussions, and lots of listening to figure out the best way forward. Don’t wait for AI to tell you what to do, it may be missing quite a bit.
