Learning to Read

Recently, I was having a conversation with my massage therapist about what I do for a living. She mentioned that she thought we had some skills in common that were important to being successful in both of our jobs. We agreed that there was one that was absolutely vital to both of us, the ability…

False Proxies

Seth Godin coined this term last week, describing situations where we crete a proxy measure for success, because the true goal is more difficult to measure. It struck a cord with me, because it seemed very, very similar to things I’ve said previously about working in tech support. Namely, that if you measure “success” as…

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Pardon the Sales Pitch – AccessData Users Conference

Yes, I’ll be there, and we’ll be doing a random assortment of hands on training sessions for Summation, as well as all our forensic products. So if you have interest in attending the AccessData User’s Conference at the Aria resort in Vegas next April, you might as well take advantage of early-bird pricing, no? You…

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Cloud Solutions and Inherent Risk

This week provided yet another reminder of the dangers inherent with “cloud” solutions. When you depend on a web service and their domain get’s highjacked, suddenly your data is unreachable for you. People, and entire industries (ahem, law firms), that are conservative in nature and risk-averse look at web-based platforms and start to think about…