According to this article, yes we should. And I tend to agree. It takes seconds to tag a brand, send a mean Tweet and publicly shame them into responding to a complaint in front of millions. But we often forget that there are still real people manning the phones, and hiding behind a screen doesn’t…
What a total cluster! “Police obtained records from Hulu suggesting that Vasquez was watching “The Voice,” a singing talent competition that airs on NBC, just before the crash. Hulu’s records showed she began watching the program at 9:16pm. Streaming of the show ended at 9:59pm, which “coincides with the approximate time of the collision,” according to…
Lawyers, take note – “While the humans had better delivery, the group agreed, the machine offered greater substance in its arguments. That, IBM said, spoke to the heart of its goal: augmenting human beings to make decisions quickly and with more data than ever before.” In front of a jury, the human lawyer has the…
This is mostly because it’s too difficult and/or expensive to retain SMS messages, but I have another takeaway. “In other words, only 22 percent of FOIA requestors got everything they asked for. 22 percent!” The demand for the Federal government to move this percentage higher is going to result in a lot more scrutiny of…
It seems like a no-brainer, if you’re going to play in this field you should understand the technology, and learn how to cooperate so that eDiscovery isn’t this huge issue that it can be. And yet, here we are. Still having the same problems and the same arguments in many corners of the legal world….
This post is full of bad news like this: Radware released its 2018 Executive Application and Network Security Report. For the first time in the survey’s five-year history, a majority of executives (53%) reported paying a hacker’s ransom following a cyber attack. Ouch. Like most hacking/scam/spam tools, they are usually popular because they work. Ransomware…