I saw a conversation going around on Twitter this morning about working from home, and management’s reluctance to allow their IT folks. I can’t find any links for it now, but some of the ideas being tossed around were pretty interesting. Especially the idea that if your job can be done from outside the office,…
We had been expecting this around our office, but we were taken somewhat by surprise that it’s come down this quickly. Apparently, though, if all goes according to plan, the state courts will be amending the rules to something close to the current federal rules regarding e-discovery effective July 1. The one big difference seems…
I saw a mention of this tool come across one of the Lit Support mailing lists today, and thought it sounded pretty interesting. It’s called ToDoList: ToDoList is a rare form of task management tool, one that allows you to repeatedly sub-divide your tasks into more manageable pieces whilst still presenting a clean and intuitive…
I got a question the other day about whether this blog helped me get my new job. It was an interesting question, because I hadn’t really thought about it. The job was an internal post, so the concept of someone finding my blog and using it to evaluate what I know about technology, obviously, wasn’t…
A while back, you’ll recall that Phil did an interview with me about working at the help desk. Since he’s a help desk manager, I thought it would be interesting to get some input from him about the management side of things. He was kind enough to take the time and respond to my questions,…
You know what I really love about Office 2007? Microsoft finally got wise to the number of people who make changes to email attachments and lose them. We don’t use Office 2007 at work, and I can’t tell you how many times we get phone calls at the helpdesk because someone opened a Word document…