These are all good, but this is one that I have seen time and time again. You can bring in an expert who says the same exact thing that someone has been saying for years internally, and suddenly it will seem like a great, new, idea. People get used to internal people hectoring them about…
Sadly, this is all too true: “Many programmes don’t actually improve skills, says Nanette Miner, founder of the Training Doctor, a company in the US state of South Carolina that designs training programmes. Why? Most are too generic, too basic and too boring, she says. The misguided one-size-fits-all approach comes from companies training everyone, in…
This one in particular is one that I’ve seen in the training industry and it irks me to no end. People who can’t be bothered to prepare ahead of time to make sure they know exactly how the material and classroom exercises flow before teaching it the first time. “At a recent presentation training workshop…
If you’ve ever been in one of my training classes, it’s likely you’ve heard a story or two about how badly you can get burned when you agree to search terms without testing them. My favorite story that I like to tell has to do with the word “environment”, because no one bothered to test…
These tips are good. If you are setting up your own training room, I’d absolutely go through this list and make the room as easy as possible for the students. If you do customer training, however, many of these things may be out of your control. In 5 years of customer training, I have taught…
1. Users are the weak link in the chain Lack of training/awareness about phishing and ransomware is the number one reason these attacks are so successful. According to the research, 6% of users have never received security awareness training, crushing confidence in staff’s ability to recognise threats and act dutifully. Users should be trained…