The trends identified in the article are worth reading, but this passage made my eyebrows raise specifically:
“Sooner or later, some client is going to want permission for a computer to snap a photo of the attorney working on their case to verify billing,” Knight says. “Why wouldn’t computers take screenshots of what they’re working on every six minutes and of them at the same time?”
Yeah, I think once we’ve reached that level of distrust among clients and attorneys, or employers and employees, it might be time to look at much larger issues than what someone is doing every 6 minutes.
And maybe consider a redo of the whole industry at that point.