Shared Links (weekly) Feb. 25, 2024
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Ask the Question
Here’s the challenge for those of you who want to lead. If someone in a meeting says something using jargon that you aren’t sure everyone in the meeting understands but is afraid to admit they don’t understand, ask the question on their behalf. Show them that asking questions is a good thing, and model the behavior that says learning is so important here that we ask questions without fear.
It also sends the message that we expect everyone to take the time and explain things to each other. That’s a big part of having a learning culture.
Linked: Why The 2021 ‘Turnover Tsunami’ Is Happening And What Business Leaders Can Do To Prepare
Sadly, most of the mentions I’ve seen of these issues place the blame squarely outside of the employer. It’s the government’s fault for being too generous with stimulus checks and unemployment benefits, it’s the lockdowns and working from home, it’s the lack of daycare options, etc.
What they all fail to mention, that this article at least starts to recognize, is that there are actually a lot of things employers could do.
Linked – How Training Keeps Your Customers Coming Back For More
Given this, why do so many companies cut and/or just not offer training? “If your customer training game is on point, your customers are likely to repay you with loyalty. According to a study by the Technology Services Industry Association, 92 percent of software subscribers who have been trained renew their subscriptions and 64 percent…
Worth Reading – Communication Isn’t Part of Your Job. It’s THE Job.
If you’ve felt this way, I encourage you to consider that communication is a skill you can learn. Writing, speaking, presenting, training, etc., are all variations of the basic skill of communication. If you can learn how to articulate your ideas, you will likely find more success in your career. If you’re willing to teach your employees this skill, you’ll get more involvement and better ideas, rather than just hearing from the loudest voices on your team. It’s worth the effort.
Shared Links (weekly) Mar. 9, 2025
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